247Bet is run by a small team focused on clear, honest sports betting reviews for an Irish audience. We don't operate call centres or live chat widgets, and we're upfront about that rather than pretending otherwise. If you have a question about our content, spotted an error, or want to raise something about how we cover a particular bookmaker, there's one straightforward way to reach us.
We'd rather have a smaller number of well-handled enquiries than a scattergun approach across five different channels. That means email, read properly, answered by a person.
One channel (email)
All enquiries go through [email protected]. This covers everything: factual corrections on reviews, questions about our methodology, feedback on the site, or general queries about how we operate. There's no separate address for press, editorial, or technical issues - it all lands in one place and gets sorted from there.
When you write in, include enough detail for us to act on it. If you're flagging an error on a specific page, a link and a short explanation of what's wrong saves everyone time. If you're asking a general question, a couple of sentences of context helps us give a useful answer rather than a generic one.
How we triage messages
Messages are read in the order they arrive and sorted by what they need. Factual corrections and anything affecting accuracy get priority, since keeping our content reliable matters more than answering the easiest emails first. General feedback and questions follow behind that.
We don't provide personal betting advice, predict outcomes, or comment on individual account issues with bookmakers - those need to go directly to the operator in question. If your message falls outside what we can help with, we'll say so rather than leaving you waiting for a reply that was never coming.
Turnaround in plain language
We aim to reply within a few working days, though this can stretch during busier periods. There's no guaranteed service-level response time, and we won't pretend otherwise just to sound reassuring. If something is genuinely time-sensitive, say so clearly in your subject line and we'll do our best to prioritise it.
Please avoid sending the same message multiple times in short succession - it doesn't speed things up and just adds to the queue. One clear email is enough.
Escalation limits
We're an independent review site, not a bookmaker, regulator, or dispute resolution service. If your issue relates to a withdrawal, a closed account, or a dispute with an operator, that needs to be raised with the bookmaker directly, and escalated to the relevant regulator or ombudsman if unresolved. We can't intervene in individual account matters, however frustrating that is to hear.
What we can do is take feedback seriously when it affects the accuracy or fairness of our reviews, and we do act on well-documented corrections.
For details on what happens to information you send us, see our privacy policy. Remember that gambling is intended for over-18s only, and reaching out for support is never a step you should feel awkward about.